Customer Service: 888-254-4290

Member Portal

Active members and dependents who are 18 years of age or older
can register for member accounts, allowing them easy-to-use
access to view plan details online 24/7.

Via this online tool, you can:

  • Check the status of your out-of-network claim. Note that
    out-of-network claims may take up to 60 days to
    process. Please wait until after 60 days to inquire about your
    claim status.
  • View your benefit information
  • Check your current eligibility
  • Print a temporary ID card
  • Request an ID card be mailed to you
  • Click here to submit an out-of-network claim online

For account set-up, click the Not Registered? link.
To login, enter your username and password.
To retrieve your username, click Forgot Username?
To reset your password, click Forgot Password?
For assistance logging in, please contact CEC at 888-254-4290.